• Q. Will French National Strike affect my travel?

  • Q. Are dining cars available on all trains in Europe?

  • Q. Are dogs allowed on the train?

  • Q. Are lockers and luggage storage available at all major train stations?

  • Q. Can a passenger take a car on Eurostar?

  • Q. Can I bring my bike on the train?

  • Q. Can I get off the train for a few hours and then get back on later that day if I'm holding a train ticket?

  • Q. Can I request a seat facing forward?

  • Q. Do I have to reserve a seat on a high-speed train?

  • Q. Do I need to book my AVE ticket train?

  • Q. Do I need to book my Eurostar ticket?

  • Q. Do I need to book my Frecciarossa ticket train?

  • Q. Do I need to book my ICE train ticket?

  • Q. Do I need to book my Lyria ticket?

  • Q. Do I need to book my TGV ticket?

  • Q. Do I need to book my Thalys ticket?

  • Q. Do trains offer facilities for handicapped passengers?

  • Q. How do we get on a train?

  • Q. How far in advance can I book a Frecciarossa ticket?

  • Q. How far in advance can I book a Lyria ticket?

  • Q. How far in advance can I book a TGV ticket?

  • Q. How far in advance can I book an ICE train?

  • Q. How far in advance can I book my AVE tickets?

  • Q. How far in advance can I book Thalys tickets?

  • Q. How frequently do the Gatwick Express and Heathrow Express run?

  • Q. How long in advance can you book a Eurostar ticket?

  • Q. How many classes does AVE train offer?

  • Q. How many classes does Frecciarossa offer?

  • Q. How many classes does ICE train offer?

  • Q. How many classes of travel does Eurostar offer?

  • Q. How many classes of travel does Lyria offer?

  • Q. How many classes of travel does TGV offer?

  • Q. How many classes of travel does Thalys offer?

  • Q. How many luggage can I carry on-board Eurostar?

  • Q. How many luggage can I carry on-board Frecciarossa trains?

  • Q. How many luggage can I carry on-board Lyria?

  • Q. How many luggage can I carry on-board TGV?

  • Q. How many luggage can I carry on-board Thalys?

  • Q. How many luggage can I carry onboard an ICE train?

  • Q. How many luggage can I carry onboard AVE trains?

  • Q. How many pieces of luggage are we permitted to carry on Eurostar?

  • Q. How often does Eurostar run?

  • Q. How old do you have to be to qualify for Senior Fare on Eurostar?

  • Q. How shall I retrieve my AVE tickets?

  • Q. How shall I retrieve my Eurostar tickets?

  • Q. How shall I retrieve my ICE train tickets?

  • Q. How shall I retrieve my Lyria tickets?

  • Q. How shall I retrieve my TGV tickets?

  • Q. How shall I retrieve my Thalys tickets?

  • Q. Is Eurostar included with my railpass?

  • Q. Is there a catering service in ICE train?

  • Q. Is there a catering service on Eurostar trains?

  • Q. Is there a catering service on Lyria trains?

  • Q. Is there a catering service on TGV trains?

  • Q. Is there a catering service on Thalys trains?

  • Q. Is there a catering service onboard AVE trains?

  • Q. Is there a catering service onboard Frecciarossa?

  • Q. Is there a limit for luggage on trains?

  • Q. Is there a nonsmoking section on the train?

  • Q. On Eurostar, what are the differences between the Business Premier, Leisure Select, and Standard Classes of service?

  • Q. Should Eurostar, Thalys and other High Speed Train tickets be purchased prior to your departure date?

  • Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  • Q. What are the differences between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare on Eurostar?

  • Q. What are the main destinations AVE trains connect to?

  • Q. What are the main destinations Eurostar trains connect to?

  • Q. What are the main destinations Frecciarossa trains connect to?

  • Q. What are the main destinations ICE trains connect to?

  • Q. What are the main destinations Lyria trains connect to?

  • Q. What are the main destinations TGV trains connect to?

  • Q. What are the main destinations Thalys trains connect to?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the difference between 1st and 2nd class on the AVE (Madrid to Cordoba & Seville)?

  • Q. What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. What is the difference between 1st and 2nd class on the TGV East (Paris to Stuttgart)?

  • Q. What is the difference between 1st and 2nd class on the TGV France-Italy?

  • Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?

  • Q. What is the difference between 1st and 2nd class on the Thalys (Paris to Brussels and Amsterdam)?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What is the difference between Premier, Comfort Flexi, Comfort, Freedom and Economy selection?

  • Q. What is the minimum time allowed for check-in on Eurostar?

  • Q. When are meals served on Eurostar?

  • Q. When do I need to check in before boarding a Eurostar train?

  • Q. When do I need to check in before boarding a Thalys train?

  • Q. When do I need to check in before boarding an AVE train?

  • Q. When do I need to check in before boarding an ICE train?

  • Q. When do I need to check-in before boarding a Frecciarossa trains?

  • Q. When do I need to check-in before boarding a Lyria train?

  • Q. When do I need to check-in before boarding a TGV train?

  • Q. Where can I find timetable information?

  • Q. Which station does the Gatwick Express arrive into?

  • Q. Which station does the Heathrow Express arrive into?

  • Q. Will there be a toilet on the train?

Browse our FAQ


  • Q. Are there any special or discounted fares associated with a Eurail Italy pass?

  • Q. Are there discounts for multiple people travelling together?

  • Q. Are there family passes?

  • Q. Are there special or discounted fares associated with a Select Pass?

  • Q. Are there student discounts?

  • Q. Can I also travel within the countries on my pass?

  • Q. Can I buy my Eurail Italy pass once in Italy?

  • Q. Can I buy my Eurail Select Pass once in Europe?

  • Q. Can I buy my pass in Europe?

  • Q. Can I buy my Swiss pass once in Switzerland?

  • Q. Can I get a discount on train travel in Great Britain when I purchase a Eurail or Eurail Select Pass?

  • Q. Can I get a refund on my partially used railpass?

  • Q. Can I go back and forth between the countries that are on my pass?

  • Q. Can I have some special or discounted fares with my Swiss pass?

  • Q. Do bonuses take up 1 day on a railpass?

  • Q. Do I need to make reservations if I have a Pass?

  • Q. Do you offer Senior discounts on rail passes?

  • Q. Does the passenger's name on the pass need to match the name on the passport?

  • Q. How can I check whether I need reservations?

  • Q. How can I validate my Eurail Italy pass?

  • Q. How can I validate my Eurail Select Pass?

  • Q. How can I validate my Swiss Travel Pass?

  • Q. How do I make a reservation with a pass?

  • Q. How do I validate, or activate, my railpass?

  • Q. How far in advance can I buy my pass?

  • Q. How is a railpass day calculated?

  • Q. How many days constitute a railpass month?

  • Q. How much are prices on railpasses for children? How much are rail fares for children?

  • Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. If I'm traveling through a country not included on Eurail Select Pass, can I add that country to the pass?

  • Q. In which train is the Eurail Select Pass available?

  • Q. Is a railpass transferable to another person in the event the passholder is not able to travel?

  • Q. Is a railpass valid for travel on city transportation systems?

  • Q. Is Eurostar included with my railpass?

  • Q. Is it possible to avoid reservations or extra charges?

  • Q. Is it possible to purchase a 2nd Class Eurail Select Pass instead of a 1st Class Eurail Select Pass?

  • Q. What are the differences between Eurail Global Pass and Eurail Select Pass?

  • Q. What does 4 days in 2-months mean?

  • Q. What does validation mean?

  • Q. What is a Eurail Italy Pass?

  • Q. What is a Eurail select pass?

  • Q. What is a passholder fare?

  • Q. What is a Swiss Pass?

  • Q. What is a travel day?

  • Q. What is a travel day?

  • Q. What is a travel day?

  • Q. What is a youth pass?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the BritRail Family Pass?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What is the difference between a consecutive-day pass and a Flexipass?

  • Q. What is the difference between a Eurail Italy pass and a point to point ticket?

  • Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?

  • Q. What is the difference between a Swiss pass and a point to point ticket?

  • Q. What is the Swiss Card?

  • Q. What is the Swiss Family Card?

  • Q. What trains do the Swiss pass cover?

  • Q. When does my railpass start?

  • Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?

  • Q. Where can I use my Eurail Italy pass?

  • Q. Where can I use my Eurail Select Pass?

  • Q. Where can I use my Swiss pass?

  • Q. Which countries are valid on the Global pass ?

  • Q. Which countries are valid on the Select pass?

  • Q. Which number of travel days should I buy? What is the best pass for me?

  • Q. Which trains does the Eurail Italy pass cover?

  • Q. Would I qualify for a railpass if I have a European passport, but am a permanent resident of another country?

Browse our FAQ


  • Q. Will French National Strike affect my travel?

  • Q. Are overnight train accommodations expensive?

  • Q. Can a seat reservation be made with a 2nd Class ticket?

  • Q. Can a sleeper reservation date be changed?

  • Q. Can tickets be sent outside my country of residence?

  • Q. Do you have electronic ticketing?

  • Q. Does a 1st Class ticket guarantee you a seat on the train?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. How to book 1 passenger?

  • Q. How to book 2 passengers who don't want to share a compartment?

  • Q. How to book 2 passengers who want to share a compartment?

  • Q. How to book 3 passengers that don't all want to share the same compartment?

  • Q. How to book 3 passengers who want to share a compartment?

  • Q. How to book 4 passengers who don't want to Share a compartment?

  • Q. How to book 4 passengers who want to share a room/rooms?

  • Q. How to book 5 passengers?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. Should tickets be purchased prior to your departure date?

  • Q. What are the benefits of taking an overnight train?

  • Q. What are the differences between a Single, Double, T2, T3, T4, and couchette on overnight trains?

  • Q. What can I expect when I travel on an overnight train?

  • Q. What does Gender Specific mean?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What type of accommodation am I able to travel in if I have a railpass?

  • Q. What types of sleeping accommodations are available on overnight trains?

  • Q. Where can I find train schedules?

  • Q. Will there be shower facilities on the train?

Browse our FAQ


  • Q. Can I get a refund on my partially used railpass?

  • Q. Do you offer discounts to students with an international student identification card?

  • Q. How do I obtain a refund?

  • Q. What is 3D Secure Payment?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the policy regarding children's accommodations on overnight trains?

Browse our FAQ


  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

Browse our FAQ


  • Q. Are lockers and luggage storage available at all major train stations?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. Do you send out maps? Where can I find a railway map?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. How do I get from the airport to a downtown train station?

  • Q. How do I know what my e-ticket is ?

  • Q. How do we get on a train?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. Is it easy to find stations in European Cities, where are they located?

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. What do I need in order to retrieve my e-ticket ?

Browse our FAQ


  • Q. Do you have electronic ticketing?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. How do I know what my e-ticket is ?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. What do I need in order to retrieve my e-ticket ?

Browse our FAQ


Have a question? Need Help?

Get personalized help from our experts and other helpful travellers on our community forum.

Contact Rail Europe

If the FAQs and forum didn't answer your question, you can always contact Rail Europe.