Thello Day trains
Thello trains are international trains operating between France and Italy. The trains operate both during the day and overnight. During daytime, you can travel on board the Thello day trains from Marseille or Nice to reach Genoa or Milan. When travelling overnight, you can take the Thello night trains from Paris to reach many cities in Italy, including Milan and Venice. Attendants are available at all hours on the Thello trains.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Day trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Bar buffet car Access to the bar buffet car where snacks and beverages can be bought. small>|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Reclining seats Cosy with more legroom, reclining seats are ideal to enjoy the trip. small>|
|Power sockets Ideal to plug your laptop, phone or any electronic device from your seat. small>|
Reviews & ratings Thello Day trains
Common Questions, Simple Answers
Q. If I arrive at the station early, will I be able to board my train?
A. You may be able to board the train early, but it depends on a few things…
First, early boarding may possible if you are boarding the train in the city from which it originates. If you are boarding a train on one of the stops along its routes, then the train won’t be in the station until a few minutes before the time indicated on your ticket.
Even if you are boarding in the very first city from which your train departs, the platform may only be indicated 15 minutes or so before departure. Though early, you may find yourself in the train station with no information as to which platform the train is located.
In any event, we typically advise you get to the station at least 30 minutes prior to departure. This way when your train is ready to board, you can hop on and take your seat without having to rush through the station.
Q. Can I change seats after the train departs?
A. You may check with the conductor once your train departs to see if there are any other available seating options.
Please note that you should stay in the same class of service as your ticket or you may incur a surcharge.
If you change seats and the seat you move to is reserved by another traveller, they will have priority.
Q. What is a Diabolo fee?
A. The Diabolo fee is a supplement for utilizing the trains in and out of the Brussels Airport Station in Belgium. This nominal fee can be paid at the station or on board the train.
Q. Can I give or resell my train ticket to someone else? Or can I travel with someone else’s ticket?
A. It depends if the train ticket has your name printed on it or not. In general, most tickets that include a reservation are name-specific and should only be used by the traveller whose name is printed.
Open tickets, on the other hand, are not name-specific. Different travellers can use them as long as the new traveller is eligible for the fare issued.
Q. Is there onboard medical help in case of emergency?
A. Currently most trains do not carry emergency medical equipment. In case of a medical emergency, conductors on board will radio ahead to the next stop so that help will be ready and waiting.
Q. Can I still buy train tickets from you once I’m in Europe?
A. Yes, but only for trains that offer print at home or print at the station e-tickets. In general, we don’t ship paper tickets to Europe unless you will be at the same location (and able to receive tickets) for 3-5 business days. If the train you want only offers a paper ticket option, and you won’t be able to receive those tickets in the main, you will need to buy it locally at the station.
Q. What types of sleeping compartments or accommodations are available on overnight trains?
A. There are Second class, First class, and on some overnight trains, Premier class accommodations.
In Second class, you can relax in a reclining seat, a ‘couchette’ that is a shared compartment with up to 6 beds, or a compartment with 3 to 4 beds.
In First class, you’ll share a more relaxing locking compartment with one or two beds and a wash basin in the compartment.
Lastly, on some trains, you can book a Premier class ticket for a great night of sleep with private, lockable accommodations for one or two, a private shower and toilet, and includes breakfast and on some trans, dinner.
Sleeping accommodations vary by train type and by route. Be sure to read the product details for the overnight train you’re interested in to see what that train offers in each class of service.
Q. What should I do if the train is late?
A. It depends if you’re traveling with train tickets that include a reservation or with open tickets. If your train ticket includes a reservation, then it’s only valid for travel on the train for which it was issued. If the train is late, you’ll need to wait until it arrives.
If you’re traveling with open tickets you can decide to take another train, as long is it doesn’t require a reservation and travels the same route as the one for which your open ticket was issued.
Q. Can I purchase a rail pass when I'm in Europe?
A. In general, rail passes can only be purchased prior to your arrival in Europe and cannot be purchased locally. If you’re already in Europe and would like to purchase a rail pass, we may be able to assist you, please call us at 1-800-622-8600.
With international shipping, we can send your rail pass to Austria, Belgium, Denmark, England, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Scotland, Spain, Sweden, or Switzerland. The fee for orders sent to Europe is $40 USD or $45 CAD and delivery takes 3 to 7 Business days.
Q. Can I request preferences for assigning my seat, such as a forward facing seat, a window, or an aisle?
A. You can make a request for seat locations on the train for some trains, the option will be presented to you when you select a specific train ticket fare. Seat selections cannot be guaranteed, but will be taken into consideration when the reservation is completed. If confirming a seat preference is essential, please contact us prior to booking using the Contact Us page.